Shipping - MONDAY THRU FRIDAY
Due to the COVID-19 related issues, we are not accepting phone calls at this time.
PVL ignitions are in stock with a few exceptions. VAPE is on 2 week summer holiday ending August 10th.
We do continue to experience SOME delays from vendors, suppliers, and within the shipping carrier systems. This is resulting in more out of stock items than usual and delayed delivery times.
INTERNATIONAL ORDERS should consider using FedEX as USPS is taking up to 4-8 weeks and longer outside the US due to customs and transit delays. BE PATIENT. Email is the ONLY way we can respond quickly. USE CONTACT US FORM TO EMAIL
Until further notice, we are returning emails as quickly as we can Monday-Friday. The following also applies:
- We will answer any questions in emails/orders except those related to order ship dates, shipping quotes, "do you have part (not found on website)?" etc. Use tracking number we provide to know when your package will arrive.
- We are processing orders in the order received. Please review your order closely prior to submitting. NO SUBSTITUTIONS, NO CHANGES, NO ADDITIONS. NO EXCEPTIONS!
We ask for your understanding during this time as we are trying to deal with record high volume combined with supply issues. We look forward to resuming normal business operations as soon as we can and will update this note on the website when that happens.
Thank for your patience and business during this time – we greatly appreciate it!
Orders and e-mails are not processed on Saturday or Sunday, and holidays. Please be patient. Again, we thank you!
Welcome and thank you for taking the time to create a new account. Account users can see all of their order history, track their orders and in the future will have access to content and features not available to guests.
We will never sell your information or give it away. See our privacy statement if you have any further concerns and to see just how your information will be used.
By creating an account you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.